Terms & Conditions

Terms and Conditions last updated January 2026


Website Terms of Service

Last Updated: March 11, 2026

Summary of Key Terms

By using our Services, you agree to:

use the Services only for lawful, personal, and internal business purposes

provide accurate account and payment information

keep your login credentials confidential

not copy, share, resell, distribute, or misuse our course content, templates, downloads, prompts, or materials

understand that digital product sales are generally final once access is granted, except where otherwise stated in writing

understand that we do not guarantee specific results, income, audience growth, leads, or sales

resolve disputes according to the dispute resolution section below

Important Notes

You must be at least 18 years old to use our Services.

Some subscriptions renew automatically unless canceled before your next billing date.

We do not guarantee earnings, business growth, or specific outcomes.

Our content is educational and informational only and does not constitute legal, tax, medical, mental health, or financial advice.

Your use of our Services is governed by these Terms, our Privacy Policy, and any additional terms presented at checkout or on a specific offer page.

These Terms of Service (“Terms,” “Terms of Service,” or “Agreement”) govern your use of the website, online programs, memberships, digital products, coaching, consulting, workshops, communities, AI tools, templates, downloads, and related services (collectively, the “Services”) provided by Thrive by Grace Digital Agency LLC, doing business as Thrive by Grace Digital and Thrive Collective, and any related brand, program, or offering we operate (“Company,” “we,” “us,” or “our”).

By accessing or using the Services, creating an account, making a purchase, participating in a program, or clicking to accept these Terms, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the Services.


1. Agreement to Terms

By accessing, browsing, purchasing from, or using the Services, you agree to be bound by these Terms and any policies incorporated into them by reference, including our Privacy Policy.

These Terms apply to all users of the Services, including browsers, customers, students, members, subscribers, community participants, and visitors.

We recommend that you print or save a copy of these Terms for your records.


2. Eligibility and Age Requirements

You must be at least 18 years old to use our Services, create an account, join a membership, or make a purchase.

By using the Services, you represent and warrant that:

you are at least 18 years old

you have the legal capacity to enter into a binding agreement

any information you provide is truthful and accurate

If you use the Services on behalf of a business, church, nonprofit, ministry, or other organization, you represent that you have the authority to bind that entity to these Terms.

You may not use the Services if:

you have previously been suspended or banned by us

your use would violate any applicable law or regulation

you are located in a jurisdiction where use of the Services is prohibited


3. Accounts and Registration

Certain features of our Services may require you to create an account.

You agree to:

provide current, complete, and accurate registration information

promptly update your information if it changes

maintain the confidentiality of your username and password

accept responsibility for all activity under your account

You may not:

share your login credentials with others

allow anyone else to use your account

use another person’s account without permission

create false or misleading accounts

create multiple accounts to avoid restrictions or duplicate access rights

Accounts are personal to the purchaser unless otherwise expressly stated in writing. Accounts and access rights are non-transferable.

If you suspect unauthorized access to your account, you must notify us immediately at [email protected].


4. Purchases, Payments, and Billing

When you make a purchase, you agree to provide valid and current payment information and authorize us to charge the payment method you provide for all applicable amounts.

Pricing

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time for future purchases.

Prices in effect at the time of purchase will apply to that purchase.

We reserve the right to cancel orders placed due to obvious pricing or typographical errors.

Payment Processors

We may use third-party payment processors including, without limitation, Stripe, PayPal, ThriveCart, Kajabi, GoHighLevel, or similar providers. Payment processing is subject to the terms and privacy policies of those third parties.

We are not responsible for errors, declines, delays, or actions caused by third-party payment processors.

Taxes

You are responsible for any applicable taxes, duties, or fees associated with your purchase, except where we are required by law to collect and remit them.

Failed or Late Payments

If your payment is declined, reversed, late, or otherwise fails:

we may retry the charge

we may suspend or terminate access to the affected Service

you remain responsible for all unpaid amounts

we may use lawful means to collect outstanding balances


5. Refunds and Cancellations

Because many of our offerings are digital, immediately accessible, service-based, time-sensitive, or capacity-limited, the following refund terms apply unless a different refund policy is expressly stated on the relevant sales page or checkout page.

Digital Products

All sales of digital products are final once access has been granted or the content has been delivered, downloaded, streamed, opened, or otherwise made available to you.

This includes, without limitation:

eBooks

guides

templates

prompt packs

toolkits

workbooks

downloads

mini-courses

recorded trainings

replays

AI resources

digital bundles

Courses and Programs

If a course or program includes instant access to digital content, sales are final unless the offer page expressly provides a refund window.

If a specific offer includes a guarantee, satisfaction policy, or limited refund period, that stated policy governs that offer only.

Live Events, Workshops, and Trainings

For live workshops, challenges, intensives, or events:

if we cancel the event and do not reschedule, we may offer a refund, transfer, or credit at our discretion

unless otherwise stated, no refunds will be issued once the live event has begun

failure to attend does not create a right to a refund

Coaching and Consulting

Payments for coaching, consulting, strategy calls, intensives, or other time-based services are non-refundable once booked unless we expressly agree otherwise in writing.

If you miss a session or fail to attend, that session may be forfeited.

Billing Errors

If you believe you were charged in error, contact us at [email protected] within a reasonable time. We will investigate verified billing errors and may correct them.

Chargebacks

Before initiating a chargeback or payment dispute, you agree to contact us first at [email protected] and make a good-faith effort to resolve the issue.

If you file a chargeback for a valid charge in violation of these Terms, we may:

suspend or terminate your access to all Services

revoke bonuses, downloads, and membership access

pursue recovery of the disputed amount and related costs


6. Subscription Services and Memberships

Some Services are offered on a recurring subscription or membership basis.

By purchasing a subscription, membership, software plan, recurring coaching plan, or similar offer, you authorize us to charge your payment method automatically on a recurring basis at the interval disclosed at checkout until you cancel.

Billing Cycle

Subscriptions are billed in advance on a recurring basis, such as monthly or annually, depending on the plan selected.

Automatic Renewal

Unless canceled before your next billing date, your subscription will automatically renew for the same billing cycle.

Cancellation

You may cancel your subscription before your next billing date by:

using the cancellation feature in your account, if available

contacting us at [email protected]

following any other cancellation method we provide at the time of purchase

Cancellation will stop future charges only. Unless otherwise stated, you will retain access through the end of your current paid billing period.

No Prorated Refunds

We do not provide prorated refunds for unused time, partial billing periods, or failure to use the subscription.

Changes to Subscription Terms

We reserve the right to modify subscription pricing, features, or benefits for future billing periods. Material changes will be communicated in advance where required by law.

Failed Renewal Payments

If a renewal payment fails, we may suspend access until the account is brought current.


7. Intellectual Property Rights

All content and materials included in or made available through the Services are owned by or licensed to us and are protected by copyright, trademark, trade secret, and other intellectual property laws.

This includes, without limitation:

course materials

videos and audio recordings

text, copy, graphics, branding, and website content

templates, prompts, tools, frameworks, and worksheets

downloads, playbooks, guides, and digital resources

membership materials

software functionality and AI-powered features

program names, slogans, logos, and related branding

Your purchase or use of the Services does not transfer ownership of any intellectual property rights to you.

All rights not expressly granted are reserved by us.


8. Limited License to Use Services

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your own personal use or internal business use.

You may:

access content you have properly purchased or been granted access to

download materials where expressly permitted

print a single copy of materials for your own reference where appropriate

apply what you learn in your own business, ministry, or work

You may not:

copy, duplicate, modify, republish, upload, transmit, distribute, or exploit our content

share your login, downloads, or materials with non-paying users

resell, sublicense, lease, or commercially distribute our content

use our materials to create competing products, memberships, courses, templates, or services

record, screenshot, scrape, or redistribute live trainings, videos, or materials unless expressly authorized

use bots, scrapers, or automated systems to access the Services

reverse engineer or interfere with the software or systems used to provide the Services

use our content or prompts to train a competing AI tool or commercial product without written permission

Any unauthorized use is a material breach of these Terms and may result in immediate termination of access.


9. User-Generated Content

You may submit comments, posts, messages, testimonials, feedback, reviews, photos, videos, or other content through the Services or related communities (“User Content”).

You are solely responsible for your User Content and represent that:

you own it or have the rights necessary to submit it

it does not violate any law or third-party rights

it is not false, misleading, defamatory, or unlawful

it does not contain malicious code, spam, or harmful material

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, display, publish, distribute, and promote that content in connection with our business, marketing, and Services.

This includes the right to use your name, likeness, business name, social media handle, testimonial, results, screenshots, comments, and submitted media, unless prohibited by law or unless you request otherwise in writing and we agree.

We reserve the right, but not the obligation, to remove or moderate User Content for any reason.


10. Testimonials, Reviews, and Results Statements

If you submit a review, testimonial, win, success story, screenshot, or feedback, you agree that we may use it in our marketing, website, emails, social content, sales materials, and promotional campaigns.

You agree not to submit false, fake, deceptive, or misleading testimonials or reviews.

You acknowledge that:

testimonials reflect individual experiences

results are not typical

no testimonial or case study should be interpreted as a guarantee of what others will achieve

We reserve the right to edit testimonials for clarity, grammar, or length while preserving their general meaning.


11. Community Standards and Prohibited Conduct

You agree not to use the Services to:

violate any law or regulation

infringe intellectual property rights

harass, intimidate, threaten, abuse, or defame others

impersonate another person or business

upload viruses, malware, or harmful code

interfere with the operation or security of the Services

share pirated, confidential, or unauthorized materials

post deceptive income claims or misleading marketing claims

spam, solicit, or promote unrelated products without permission

scrape, harvest, or collect information about other users without authorization

disrupt or undermine our community spaces, trainings, programs, or staff

We may suspend, remove, restrict, or terminate access if we believe you have violated this section.


12. Educational Purpose Only and No Professional Advice

The Services are provided for educational and informational purposes only.

Nothing in the Services constitutes or should be relied upon as:

legal advice

tax advice

accounting advice

financial or investment advice

medical advice

mental health or therapeutic advice

licensed professional services of any kind

You are responsible for consulting your own professional advisors before making decisions based on the Services.


13. AI Tools Disclaimer

Some of our Services may include or reference AI tools, automations, prompts, generated content, or software-assisted outputs.

You understand and agree that:

AI-generated content may be inaccurate, incomplete, biased, or outdated

you are responsible for reviewing, editing, verifying, and approving any AI-generated output before relying on or using it

we do not guarantee the accuracy, legality, originality, or fitness of any AI-generated content for your intended purpose

you assume full responsibility for how you use any AI-related tools, prompts, recommendations, or outputs provided through the Services


14. Earnings and Results Disclaimer

We make no representations, warranties, or guarantees regarding your ability to achieve any particular result from using the Services.

We do not guarantee:

income

revenue

profit

business growth

followers

engagement

leads

conversions

clients

ministry growth

launch success

audience growth

any other specific outcome

Any examples of results, testimonials, case studies, revenue numbers, wins, or success stories are illustrative only and do not represent typical or guaranteed results.

Your success depends on many factors outside our control, including:

your effort and consistency

your experience and skill level

your audience, niche, and offer

your market and economic conditions

timing, implementation, and follow-through

You accept full responsibility for your own business decisions, actions, and results.


15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY

FITNESS FOR A PARTICULAR PURPOSE

NON-INFRINGEMENT

ACCURACY

AVAILABILITY

SECURITY

RELIABILITY

We do not warrant that:

the Services will be uninterrupted or error-free

any defects will be corrected

the Services will meet your expectations

the content will be accurate, complete, or current

your use of the Services will produce any specific result

Your use of the Services is at your own risk.


16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, SAVINGS, OR OPPORTUNITIES ARISING OUT OF OR RELATED TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF:

THE AMOUNT YOU PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR

ONE HUNDRED U.S. DOLLARS ($100)

These limitations apply regardless of the legal theory asserted and even if a remedy fails of its essential purpose.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.


17. Indemnification

You agree to defend, indemnify, and hold harmless Thrive by Grace Digital Agency LLC, its owners, officers, employees, contractors, affiliates, agents, licensors, successors, and assigns from and against any and all claims, damages, liabilities, judgments, settlements, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

your use or misuse of the Services

your violation of these Terms

your violation of any law or third-party right

your User Content

your business activities, marketing, or claims

your unauthorized use, reproduction, or distribution of our content or intellectual property


18. Third-Party Services and Links

The Services may include integrations with or links to third-party websites, platforms, software, tools, payment processors, social media services, or applications.

We are not responsible for:

third-party content, services, policies, or practices

the accuracy or reliability of third-party information

any loss or damage arising from your use of third-party platforms or tools

Your use of third-party services is at your own risk and subject to the terms and policies of those third parties.


19. Termination and Suspension

We may suspend, limit, or terminate your access to the Services at any time, with or without notice, if:

you violate these Terms

you fail to make a required payment

you engage in fraud, abuse, harassment, or unlawful conduct

you misuse our intellectual property or share account access

we determine that your use presents risk to us, our users, or our systems

we discontinue the applicable Service

Upon termination:

your right to access and use the Services immediately ends

we may revoke access to your account, content, downloads, or community spaces

no refund will be owed unless required by law or expressly stated by us in writing

any provisions that by their nature should survive termination will survive


20. Dispute Resolution

Before filing any legal claim, you agree to contact us first at [email protected] and attempt to resolve the dispute informally in good faith for at least thirty (30) days.

If a dispute cannot be resolved informally, the dispute shall be resolved exclusively in the state or federal courts located in Jackson, Missouri, unless applicable law requires otherwise.

Each party consents to personal jurisdiction and venue in those courts and waives any objection based on inconvenient forum.

Class Action Waiver

To the fullest extent permitted by law, you agree that any claim must be brought only in your individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding.


21. Governing Law

These Terms and any dispute arising out of or relating to them or the Services shall be governed by the laws of the State of Missouri, without regard to conflict of law principles.


22. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time.

When we do, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated by email, website notice, or through the Services.

Your continued use of the Services after updated Terms become effective constitutes your acceptance of the revised Terms.

If you do not agree to the revised Terms, you must stop using the Services.


23. Electronic Communications and Signatures

You consent to receive communications from us electronically, including by email, account notices, checkout notices, and website postings.

You agree that your electronic acceptance of these Terms has the same legal effect as a handwritten signature.


24. General Provisions

These Terms, together with our Privacy Policy and any additional offer-specific terms presented to you at checkout or on an offer page, constitute the entire agreement between you and us regarding the Services.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision shall not be considered a waiver of that provision.

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, sale, reorganization, asset transfer, or operation of law.

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and us.


25. Contact Information

Thrive by Grace Digital Agency LLC
d/b/a Thrive by Grace Digital
d/b/a Thrive Collective
1505 Doc Henry Rd
Greenwood, MO 64034

General Support: [email protected]
Legal Notices: [email protected]
Privacy Requests: [email protected]